Privacy Policy for MediSummary

Last Updated: Februray 11, 2025

This Privacy Policy is incorporated by reference into the MediSummary Terms of Service. It explains how MediSummary (“Company,” “we,” “us,” “our”)—a product of ODAKCO, LLC—collects, uses, discloses, and processes your personal information when you:

Visit our website at medisummary.com, or any other website of ours that links to this Privacy Policy (collectively the “Website” or “Services”).
Interact with us in other related ways, including through marketing communications, product sales, or events.

By accessing or using our Services, you agree that you have read, understood, and accept our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
If you do not agree, you must not use our Services.

If you have any questions or concerns about this policy or our practices, please contact us at:

Email: [email protected]
Address: MediSummary (ODAKCO, LLC) 1111B S Governors Ave, STE 7896 Dover, DE 19904

1. Who We Are

MediSummary is a U.S.-based organization under ODAKCO, LLC, focused on helping physicians efficiently understand clinical trial papers. By leveraging advanced AI, MediSummary creates audio summaries and concise written summaries from uploaded clinical trial PDFs. MediSummary also generates comprehensive paper presentations with a single click, offering significant time savings and improved productivity for medical professionals.

For users located in the European Economic Area (“EEA”), the legal entity responsible for processing your personal data (i.e., the “data controller” under the General Data Protection Regulation or “GDPR”) is ODAKCO, LLC.

2. Information We Collect

We collect both personal information (information that identifies you or makes you identifiable) and non-personal information (information that does not identify you directly).

2.1. Personal Information You Provide

You may provide personal information in various ways:

Account Registration: Name, email address, phone number, username, and password.
Purchases: Payment details (e.g., credit card information, billing address) are processed by our third-party payment processor (Stripe). We do not store your complete credit card details.
Communications: When you contact us (via email or contact form), we may store the content of your message, your contact details, and any other information you choose to provide.

2.2. Information Automatically Collected

When you use or access our Services, we automatically collect certain information about your device and usage:

Device & Log Information: IP address, browser type, operating system, device type, device settings, and time zone.
Usage Data: Dates and times you access our Services, pages visited, links clicked, and other actions taken in connection with our Services.

2.3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to provide, customize, and improve our Services. Cookies are small text files stored on your device to help websites remember information about you.

You can control the use of cookies at the browser or device level. If you choose to disable cookies, it may affect certain features or services of our site.

For more details on our cookie usage and your choices, please refer to our Cookie Notice (if available).

3. How We Use Your Information

We process your personal information for the following purposes:

1.Service Provision and Account Management

To create, maintain, and secure your account.
To process transactions (payments, subscriptions, refunds) via our payment partners.

2.Customer Support and Communication

To respond to inquiries, troubleshoot, and address technical issues.
To send you important updates or administrative messages (e.g., changes to policies, service-related notices).

3.Service Improvement and Analytics

To analyze usage trends and measure how users interact with our Services.
To optimize performance, develop new features, and refine existing functionalities.

4.Marketing and Promotional Activities

To send you promotional information and marketing communications (when permitted by law or based on your consent).
You can unsubscribe from these communications by following the “unsubscribe” link in the email or by contacting us directly.

5.Legal Compliance and Protection

To comply with applicable laws, regulations, or legal processes.
To protect our rights, investigate fraud, and enforce our Terms of Service or other legal agreements.

4. Legal Bases for Processing (EEA Visitors)

If you are in the EEA, we rely on the following legal grounds for the processing of your personal information:

Consent: Where you have given consent (e.g., to receive marketing communications).
Contractual Necessity: Where processing is necessary to perform our contract with you (e.g., to provide Services you request).
Legitimate Interests: For our legitimate interests (e.g., to improve our products, prevent fraud), except where overridden by your interests or fundamental rights.
Legal Obligations: Where processing is required to comply with our legal obligations.

We may share your personal data with:

1.Service Providers

Third parties that help us operate our business and Services (e.g., payment processors like Stripe, hosting providers, analytics providers). These providers process data only as instructed and on our behalf.

2.Business Transfers

In connection with any merger, sale of assets, financing, or acquisition of all or a portion of our business by another company.

3.Legal Requirements

If required by law or to protect our rights, property, or safety (e.g., responding to court orders or law enforcement requests).

4.Affiliates

We may share information with our corporate affiliates, but only if necessary and consistent with this Privacy Policy.

We do not sell or rent your personal information to third parties for their own marketing purposes.

6. Data Retention

We retain your personal information for as long as needed to:

Provide our Services to you;
Fulfill the purposes outlined in this Privacy Policy;
Comply with legal obligations;
Resolve disputes;
Enforce our agreements.

When we no longer require your personal data for these purposes, we will securely delete or anonymize it.

7. Data Security

We have implemented commercially reasonable technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be completely secure. Therefore, we cannot guarantee absolute security of your information.

8. International Data Transfers

If you use our Services from outside the United States, be aware that your information may be transferred, stored, or processed in the United States or other jurisdictions where our service providers are based. These countries may not have the same data protection laws as your home country. If required by applicable law, we implement appropriate safeguards (like Standard Contractual Clauses) to ensure your personal information remains protected.

9. Children’s Privacy

Our Services are not directed to, nor do we knowingly collect information from, children under 18. If we discover that we have inadvertently collected personal information from a child under 18, we will take appropriate measures to promptly delete such information.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

Access the personal information we hold about you;
Request Correction of your personal data if it is inaccurate or incomplete;
Request Deletion of your personal data;
Withdraw Consent where our processing is based on your consent;
Object to Processing or request we limit the processing of your personal data;
Data Portability: Under certain circumstances, you may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please email [email protected]. We will respond to your request in accordance with applicable data protection laws.

11. California Privacy Rights

If you are a California resident, you are granted certain rights regarding access to your personal information under the California Consumer Privacy Act (“CCPA”) and California’s “Shine the Light” law. These may include:

Right to Know the categories and specific pieces of personal information we have collected about you, and the categories of sources from which the personal information is collected;
Right to Delete personal information we have collected from you;
Right to Opt-Out of certain sales or disclosures of personal information (if applicable);
Right to Non-Discrimination for exercising your privacy rights.

For any such requests, please contact [email protected]. Note that some information may be exempt from these requests under state law.

12. Do Not Track Signals

Most browsers and some mobile operating systems include a “Do Not Track” (DNT) feature. We do not currently respond to DNT signals. You can use your browser settings to block cookies or control some online tracking.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we do, we will notify you (e.g., by posting a notice on our site or sending you an email). Your continued use of our Services after those changes become effective indicates that you have read, understood, and agreed to the current version of this Privacy Policy.

14. Contact Us

If you have questions, concerns, or comments about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Mailing Address: MediSummary (ODAKCO, LLC) 1111B S Governors Ave, STE 7896 Dover, DE 19904